I just don’t seem to have luck with my cable provider, Charter Communications. I’ve had billing problems with them in the past and their customer service was just awful. Now I find that they have added another charge to my bill for something called “Charter Total View”. These are channels in 100’s that they call the Family Tier. I didn’t order these but that doesn’t matter to Charter I guess, they just activate them and bill you. I’ve used online chat to them to find out what it was but I have to call in to cancel something I never ordered (which I’m not looking forward to having to do).
So…if you have Charter, make sure you look at your bill carefully each month to make sure you aren’t “surprised”.
p.s. I have their Internet service too and have had little problems with it (knock on wood).