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Exceptional Customer Service

Shout out to two local service providers for exceptional service in an emergency situation! My kitchen faucet broke Tuesday night, to the extent that the on/off handle snapped, and we were left with two options: allow the water to run continuously or turn off the main water source to the sink.  Obviously, we chose to turn off the water source. 

I contacted Phil Stone at Ferguson’s on Wednesday morning.  He helped me select a faucet and arranged overnight shipping from their So. Cal. facility.  I also notified Ken Hudgens of Hudgens Plumbing about our dilemma and he arranged to be at my house by 2:30 p.m. on Thursday to install the new faucet. 

It’s worth mentioning when service providers recognize a difficult situation and respond quickly.  Should you find yourself needing kitchen/bath fixtures or a good plumber I highly recommend these guys!

Ken Hudgens, Hudgens Plumbing, 61 Rafael Way, San Luis Obispo, CA 93405 (805) 545-8600

Phil Stone, Fergusons, 4564 Broad St, San Luis Obispo, CA 93401 (805) 594-5380 or (805) 541-2241

Written by Angela Donath - Go to Angela's Website/Profile
Angela Donath, The Keith Byrd Team, South County Realtor in San Luis Obispo County, including Pismo Beach, Arroyo Grande, Grover Beach, Oceano, Nipomo, and Avila Beach, 805-801-4355